Title: | Using Support Services | |
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Owner: | Andrew Rankin | |
Creator: | Andrew Rankin | Nov 09, 2020 |
Last Changed by: | Selma Pittman | Jul 17, 2024 |
Tiny Link: (useful for email) | https://validic.atlassian.net/wiki/x/AQDZZg | |
Export As: | Word · PDF |
Hierarchy
Children (8)
Adding Participants through the Support Portal
Creating a Validic Support Portal account
What information is needed when creating a support case?
Opening a Validic Support Portal case
Not receiving Support’s responses in my inbox
Securely Passing PHI and PII to Validic Support
Validic process for adding new devices
Pre-requisites when Sending a Support Request to Validic
Adding Participants through the Support Portal
Creating a Validic Support Portal account
What information is needed when creating a support case?
Opening a Validic Support Portal case
Not receiving Support’s responses in my inbox
Securely Passing PHI and PII to Validic Support
Validic process for adding new devices
Pre-requisites when Sending a Support Request to Validic
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