This article pertains to: INFORM (V2) LEGACY API (V1) IMPACT RAPID DEPLOYMENT IMPACT
The Validic support portal should never be used for transferring PHI or PII to our staff, this includes but is not limited to:
Full name
Social Security Number (SSN)
Mailing address
Financial information
Medical records
Medical record numbers (MRN)
If you have an issue that requires sending sensitive information please open a case, let our staff know and we can provide a secure means of transfer.