User Roles
Clinical user
Enrolling clinician
Reviewing clinician
Observing clinician
Member
Administrative user
Support user
Clinical User
The clinical user, typically a nurse, physician, or care manger, is the clinical end user of the application. There are three sub-roles of clinical users:
Enrolling Clinician: the clinician who enrolls the member into a remote monitoring program.
Reviewing Clinician: the primary clinician assigned to the member; the enrolling clinician automatically takes on the reviewing clinician role upon enrolling the member, and will always assume the required notifications for the member. Another clinician can take over the reviewing clinician role for the member from the clinician dashboard.
Observing Clinician: any clinician who optionally subscribes to a notification for a member, where they are not the reviewing clinician for that member.
Member
The member, or patient, is the user who is enrolled into the remote monitoring program by a clinical user.
Administrative User
The administrative user, or admin, has access to the Impact Admin portal to create and edit RPM programs.
Support User
The support user has access to the Impact Support portal to view enrollment and program status for all members across your organization.