This article pertains to: IMPACT
Participant: a participant is the user enrolled in the remote monitoring program. The participant may be referred to as a “patient” or “member” in your organization. Participants are enrolled into remote monitoring programs by clinical users.
Learn more about Impact Participant Program Enrollment Statuses .
1. Navigate to Participant and Select a Program to Begin Enrollment
Navigate to the participant that you wish to enroll in your EHR or care management platform (if available).
On the screen you will see a list of available programs.
If the participant is already enrolled in another program, click the program dropdown, and click the +ENROLL IN NEW PROGRAM button to begin enrollment into another program.
Select the program that you want the participant to participate in. Participants can be enrolled in multiple programs, but must be invited to each program individually.
Click the ENROLL PARTICIPANT button. If you select the wrong program, simply click the BACK button to select the correct program.
If your EHR or CCM software supports a demographic integration, the participant’s name, email, and phone number will populate. All four fields are required to send a program invitation and complete enrollment.
A "preferred language" dropdown option will show if the program supports languages other than English. The participant’s preferred language can be set, and they will then receive enrollment content in that language (if supported by the program). The preferred language will default to English.
2. Review Program Goals & Notifications
Review the program goals and notifications for the participant. Some program configurations allow the editing of goal and notification values. Select the EDIT button to modify goals and notifications at the participant level.
Required: these goals/notifications are set as enabled by a Program Admin and can not be turned off. Goal and notification values may be edited depending on the program configuration.
Enable Toggle: use to enable/disable a goal or notification.
Locked: these goals are locked down and cannot be edited.
If supported in your organization, you can enable a Remote Monitoring Report to receive a regularly scheduled summary report via the message center in your organization's EHR or CCM system.
Click the NEXT button.
3. Send RPM Invite
Review the Next Steps content
Click the COMPLETE CLINICIAN ENROLLMENT button. An enrollment email is sent to the participant.
The participant has 30 days to complete the enrollment process. If not completed within 30 days of enrollment, the link in the RPM program invite will expire, and the participant will need to be re-enrolled.
If a Clinical User starts, but does not complete the enrollment process for a participant, and another Clinical User completes the enrollment process for that participant, the second clinician will become the Enrolling and the Reviewing Provider for that participant. Impact User Role Overview