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We strongly advise you to review your device manual before using this guide. Device manufacturers may update product information without informing device partners. Your manual should be your primary source of information, and this guide should only be used as a supplement.

This guide provides essential information for using the SmartMeter Blood Pressure Monitor (Model SMBP802-GS-001). Follow these steps to ensure proper use and accurate measurements.

SmartMeter iBlood Pressure Classic - Quick Start Guide

This Quick Start Guide will walk you through the steps to unbox, set up, and take a successful blood pressure reading with the SmartMeter iBlood Pressure Classic. For further details, please consult the full manual, which should always be your primary source of product information.

The More You Know
The SmartMeter iBlood Pressure Classic is a cellular-enabled device, meaning it does not require a mobile application to operate. After each blood pressure measurement, your results are automatically transmitted via a secure cellular connection and streamed directly to your care team, ensuring real-time monitoring and seamless data sharing without any additional steps. This means, no smart phones or tablets are required for this setup.

Step 1: Unboxing the Device

  1. Inside the box, you should find:

    • The SmartMeter Blood Pressure Monitor.

    • Arm cuff (fits arm circumference of 22–45 cm).

    • 4 AA batteries

    • User manual.

  2. Inspect the device for any visible damage. If damaged, do not use the monitor and contact customer support.

Step 2: Installing the Batteries

Your device may come with batteries installed. If so, pull the plastic tab found near the battery compartment, and skip this step.

  1. Open the battery compartment on the monitor's back by sliding off the cover.

  2. Insert 4 AA batteries, ensuring that the positive (+) and negative (-) terminals align with the markings inside the compartment.

  3. Close the battery cover securely.

Note: Replace batteries when the display dims or the monitor fails to power on.

Step 3: Setting Up the Cuff

  1. Connect the cuff: Plug the tube connector into the “Cuff Port” on the side of the monitor.

  2. Position the cuff:

    • Slide your arm through the cuff, ensuring it is positioned 2–3 cm (1 inch) above your elbow.

    • The marker on the cuff should be aligned with the center of your arm.

  3. Tighten the cuff: Wrap the cuff snugly around your arm, leaving enough space to slide one finger between your arm and the cuff.

  4. Relax before measuring: Sit in a comfortable position with your arm resting at heart level and your palm facing upward. Remain still and quiet for a few minutes before starting the measurement.

Step 4: Taking a Blood Pressure Measurement

  1. Start the monitor: Press the Start/Stop button. The cuff will automatically inflate and begin the measurement process.

  2. Stay still: While the cuff inflates, remain seated, quiet, and still. Avoid any movement or talking as it can affect the accuracy of the reading.

  3. View your results: After the cuff deflates, your systolic and diastolic blood pressure, as well as your pulse rate, will display on the screen.

Understanding Your Results:

  • Systolic pressure: The top number representing the pressure in your arteries during a heartbeat.

  • Diastolic pressure: The bottom number representing the pressure in your arteries between heartbeats.

  • Pulse rate: Measured in beats per minute.

Step 5: Transmitting Your Data

  1. Automatic data transmission: After the measurement, the monitor will automatically transmit your results via cellular communication to cloud storage. A blinking transmission icon indicates that the data is being sent.

  2. Successful transmission: Once the data is successfully sent, the transmission icon will disappear, and the monitor will turn off automatically.

  3. Transmission failure: If transmission fails, an error message (e.g., E6) will appear. The monitor will attempt to resend the data during the next successful connection.

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Handling Cellular Signal Failure (E6 Error)

If your SmartMeter iBlood Pressure Classic encounters an E6 error, it means the device was unable to transmit your data due to a cellular signal issue. Follow these steps to resolve the problem:

  1. Check Signal Strength:

    • Move to an area with better cellular reception. Make sure you're away from obstacles like large buildings or underground locations that may block the signal.

  2. Wait and Retry:

    • The monitor automatically attempts to resend your data during the next successful cellular connection. Wait a few minutes and try taking another measurement.

  3. Ensure Proper Device Setup:

    • Confirm the monitor is functioning correctly with no other visible issues (like low battery). Check that all cables and accessories are securely connected.

  4. Power Cycle the Device:

    • Press the Start/Stop button to turn the monitor off and then back on. Then, retry the measurement and data transmission.

Your blood pressure data will be stored on the device and automatically transmitted once the cellular connection is restored, ensuring no data is lost.

Troubleshooting and Error Codes

While the device is designed for ease of use, you may encounter occasional issues. Below are common error messages and solutions.

E1: Movement During Measurement

  • Cause: Movement or talking during the measurement process.

  • Solution: Sit still with your feet flat on the floor and arm supported at heart level. Avoid talking or moving.

E2: Cuff Not Applied Correctly

  • Cause: The cuff may be too tight, too loose, or improperly positioned.

  • Solution: Ensure the cuff is wrapped evenly around your upper arm, 2–3 cm above the elbow, and that it is snug but not too tight.

E3: Weak Pulse Signal

  • Cause: The device was unable to detect a strong pulse.

  • Solution: Ensure the cuff is properly fitted and try again. Rest for a few minutes if necessary.

E4: Calibration Error

  • Cause: An issue with the device calibration.

  • Solution: Turn off the monitor, wait a few moments, and try again. If the problem persists, contact customer service.

E5: AC Adapter Connection Issue

  • Cause: The AC adapter is not properly connected.

  • Solution: Ensure the AC adapter is securely connected to both the monitor and the power outlet.

E6: Data Transmission Error

  • Cause: The device failed to transmit data to the cloud.

  • Solution: Ensure there is a proper cellular connection and retry. Contact customer support if the issue persists.

Tips for Accurate Blood Pressure Measurements

  • Rest before measuring: Wait at least 5 minutes in a quiet, comfortable environment before starting the measurement.

  • Proper cuff positioning: Ensure the cuff is at heart level and not obstructed by clothing.

  • Avoid talking or moving: Stay still during the measurement to ensure accuracy.

  • Allow time between readings: Wait at least 3 minutes before taking another measurement to allow for circulation recovery.

Maintenance and Care

  • Storage: Store the device in a dry, cool place, away from dust, heat, and direct sunlight.

  • Cleaning: Clean the device with a soft, damp cloth. Avoid getting the monitor or cuff wet. Do not use harsh chemicals.

  • Battery care: Remove batteries if the device will not be used for a long period to prevent battery leakage.

Contact SmartMeter Support

If troubleshooting steps do not resolve your issue or you encounter frequent errors, contact SmartMeter customer service for further assistance.

  • Phone: 1-844-445-8267

  • Hours: Monday to Friday, 9 am to 9 pm ET

For more detailed instructions, please refer to your full device manual.

By following this guide, you can successfully set up and operate your SmartMeter iBlood Pressure Classic. This Quick Start Guide provides the essential steps to ensure proper use and accurate blood pressure readings.

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