This article pertains to: IMPACT
Once you (the clinical user) have enrolled a member into a remote management program, and the member has completed enrollment into the program, data flow for that member will initiate, and you will begin to receive PGHD into the Impact Clinician Dashboard. You will also receive any associated notifications for the member, if enabled.
The Clinician Dashboard has four primary areas:
Member Programs and View Window
View Window
Program Dropdown
Switch Between Programs
Enroll in New Program
Additional Program Information
Resend Enrollment Email
Resend Source Invite Email
Change Reviewing Provider
Unenroll from Program
Additional Statistics
Program Summary
Program Readings (Member Data)
Logbook
Graphs
Time Series
Time of Day
Program Configuration
Goals
Notifications
1. Member Programs and View Window
Member programs and the view window is shown in the header area of the dashboard. You can view the member’s name and the programs that they are enrolled in (shown as a program dropdown menu).
View Window
The View Window is shown on the right hand side of the dashboard header. This View Window is extremely important, as it populates and informs the view range for the below log book, graphs, statistics, and goals.
You can toggle the View Window by clicking on it. Two weeks is the default view, and there are four total window options:
One week
Two weeks < Default View
One month
Three months
Program Dropdown
Switching Between Programs
Select the highlighted program in the header. A dropdown menu will display with available programs for the member. Select the desired program to navigate to that program.
+ Enroll in New Program (enroll member in another program)
Members can be enrolled in multiple programs, if available. Select the highlighted program in the header. A dropdown menu will display. Click the + ENROLL IN NEW PROGRAM button to enroll the member into another program.
Note: Once the member has been enrolled in the new program, that program will show in the programs dropdown in the clinician dashboard header.
Additional Program Information and Options
Select the additional information ellipses button (...) on the right hand side of the dashboard.
Additional program information and options will be shown for that member based on the member's program status Impact Member Program Enrollment Statuses. Options and information include: enrolling and reviewing provider information, an option to resend the enrollment email or source invite email, an option to change reviewing provider, as well as an un-enrollment button if the member is active in the program.
Resend Enrollment Email
The Additional Program Information panel will show the Enrolling and Reviewing Provider for the selected member’s program. If the member has not completed enrollment (Impact Member Program Enrollment Statuses), the clinical user will have the option to RESEND THE ENROLLMENT EMAIL to the member. The member can then use the link in the enrollment email to complete member enrollment to connect a data source and become active in the program (Member Enrollment Workflow Overview).
Resend Source Invite Email
The Additional Program Information panel will show the Enrolling and Reviewing Provider for the selected member’s program, as well as the date of enrollment. If a new measurement type has been added to the existing program (Adding a Measurement Type to an Existing Program), but the member has not yet connected the device, the clinician will have the option to RESEND THE SOURCE INVITE EMAIL to the member. The member can then use the link in the email to complete the steps to sync a device for the new measurement type and enable data sharing.
Changing Reviewing Provider
The Additional Program Information panel will show the Enrolling and Reviewing Provider for the selected member’s program. If you are not the Reviewing Provider, you can take over and assume that role. The Reviewing Provider will always take on the required notifications for the member. To take over as Reviewing Provider. You will be prompted to confirm that you would like to proceed and assume the role of Reviewing Provider. Once you have assumed the Review Provider role, all required notifications will be enabled for you.
Unenrolling the Member from the Current Program
If the member has completed a program, or if you need to unenroll them from the current program, select the UNENROLL MEMBER button.
You will be prompted to confirm un-enrollment. Un-enrollment cannot be undone; once unenrolled, the member’s data will stop flowing, and you will no longer receive notifications for the member (if enabled). Once unenrolled, the member is eligible for re-enrollment in the program. Click the YES, UNENROLL button to complete un-enrollment.
Advanced Statistics (Blood Glucose Programs Only)
The Advanced Statics section can be expanded to show summary information and additional data for blood glucose programs. This includes the number of hyper and hypoglycemic events, average number of readings taken per day, and other more granular statistics.
2. Program Summary
The Program Summary section provides an at-a-glance overview of the member’s program status, source connection status, and reading data.
On the right hand side, you can see the member's program status (Impact Member Program Enrollment Statuses). You can also see the member's data source connection status (Impact Member Source Connection Status). If there are more than one measurement types available in the program, the binary status (pending and connected) of each source can be seen.
3. Program Readings (Member Data)
The Program Readings section contains the member’s discrete data. The member’s data can be viewed in a traditional log book view, or viewed in graphs and charts relevant to the program’s measurement types.
Log Book View
The log book is the default view for member data. Individual data points show within the log book, and are organized by row (day) and column (time of day) for the blood glucose measurement type. The log book and other charts will show the data available for the View Window selected at the upper right hand corner of the clinician dashboard.
Readings in Red ↑ signify high out of goal range values
Readings in Blue ↓ signify low out of goal range values
The logbook and other graphs can be filtered to show desired reading types. For example, pre and post-meal values for blood glucose.
Comment bubble icons next to the dates on the far left column of the log book indicate that the member has entered comments for readings during that day. The number above the icon shows the number of comments. The icon can be clicked, or the individual readings can be clicked, to expand and show the reading comments.
Different measurement types have different log book and chart views - Impact Measurement Types.
Chart Views
Readings can also be displayed in graph views. Click the View dropdown on the top right of the section to select the Charts view.
The Charts view shows a Timeline, as well as a Time of Day graph for the blood glucose measurement type. Different measurement types have different graphs relevant to those measurement types. We are looking at blood glucose data via the Timeline and Time of Day graphs below. These graphs can be filtered by meal relation and to only show out of range values. It is important to again note that these graphs only show values within the View Window selected at the upper right hand portion of the clinician dashboard.
4. Program Configuration
Goals
Goals show at-a-glance member program progress. Individual member goals can be edited and updated to set personalized care plans and care objectives. Default program goals are established by a Validic Admin via the Admin Portal.
Notifications
Notifications are intended to alert necessary parties when certain rules are met. There are two available notification recipients - the member and the provider. Providers receive notifications via integrated messaging platforms - EHR or care management platform messaging (depending on how this is implemented). Members can receive notifications via email, SMS, and patient portal (if enabled).
If you are the member’s Reviewing Provider/Clinician, you will have required notifications enabled by default. You can enable optional notifications via the toggles to the left of the notifications.
If you are not the member’s Reviewing Provider, you can still opt in to receiving notifications for the member as an Observing Provider/Clinician.
Notifications can be edited using the “Edit” button on the top right of the section.
It is important to SAVE the changes once you are done editing.