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Impact now supports the ability to send provider-side notifications to In Basket Pools. This functionality is available for Epic customers and must be enabled within the Impact Account (please reach out to your Validic representative if interested). In Basket pool recipients can be added by organization within Impact Admin (the pool must also be added in Epic), In Basket pool notifications can be added and configured within a program, and clinicians can then search and select the desired pool recipient(s) for the notification itself during enrollment (and update from the dashboard after).
*Must be EHR integrated to use this feature
Admin
IB pool recipient management
Admin > In Basket Pools
Pools can be added, edited, and deleted (if not in use; in use pools must be reassigned prior to deleting)
Admin > Programs
Notifications can be set up to send to the “In Basket pool” communication method
Clinician
Clinician can search and select one or more In Basket pool recipients for a notification during enrollment
Clinician can update the In Basket pool recipient from the dashboard post-enrollment
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