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  1. Check Signal Strength:

    • Move to an area with better cellular reception. Make sure you're away from obstacles like large buildings or underground locations that may block the signal.

  2. Wait and Retry:

    • The monitor automatically attempts to resend your data during the next successful cellular connection. Wait a few minutes and try taking another measurement.

  3. Ensure Proper Device Setup:

    • Confirm the monitor is functioning correctly with no other visible issues (like low battery). Check that all cables and accessories are securely connected.

  4. Power Cycle the Device:

    • Turn Press the Start/Stop button to turn the monitor off and then back on by pressing the Start/Stop button. Retry . Then, retry the measurement and data transmission.

    Contact Customer Support:

    • If the issue persists, contact SmartMeter customer support for further assistance at 1-844-445-8267.

Your blood pressure data will be stored on the device and automatically transmitted once the cellular connection is restored, ensuring no data is lost.

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