Impact supports both English and Spanish language communication with patients. This feature is turned on at the account level and enabled within an organization on the program level from Impact Admin. To have this enabled in your impact account open a ticket with the support team requesting it.
What Spanish language content is offered in Impact?
Validic can provide default Spanish content to be entered for a program at Admin < Content. Instructions on how to do that are below.
Validic can not provide edits to the default Spanish content to suit the needs of your organization or program. Any edits to the default content would have to be done by the client.
Edit the Spanish content in Impact Admin
Log into Impact Admin
Navigate to the program you want to adjust and click on it
Click on the Content tab
Note the toggle in the top right of the screen
That allows the navigating between the English and Spanish content
Enable the Spanish language in a program
Navigate to Overview for the program you want to adjust
Click Edit Program Details
Click the checkbox by Spanish and Save your changes.
You will now see Spanish language enabled for the program on the Overview tab
Select Spanish language for a patient during enrollment
Enable the Spanish language for the program the patient is being enrolled in
Check to make sure the correct program is selected in the select a program column
When entering the demographics for the patient you will see an option to choose a language
Choose the option that best suits the needs of the patient
Click next when all information has been entered
Patients will receive the Spanish language content you entered using these instructions
