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  1. Collect all your Validic User IDs who have the app currently connected in the marketplace
    In case you do not have a list of users available in your system, you may cycle through each of your Validic Users and make the following API call: 

    Code Block
    GET https://syncmydevice.com/?token={MARKETPLACE_TOKEN}&format=json

    The response will include all apps available and indicating their connection status for the user. If the user has the app you would like to disconnect, you may then make an API calls using the given "disconnect_url" in the response.

  2. Contact Validic Support requesting to remove the app from your marketplace.

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