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New Feature: In Basket Pool Notification Modality Support (Epic Customers)

Impact now supports the ability to send provider-side notifications to In Basket Pools. This functionality is available for Epic customers and must be enabled within the Impact Account (please reach out to your Validic implementation specialist if interested). In Basket pool recipients can be added within Impact Admin (the pool must also be added in Epic), In Basket pool notifications can be configured within a program, and clinicians can then search and select the desired pool recipient during and after enrollment.

  • Admin

    • IB pool recipient management

      • Admin > In Basket Pools

        • Pools can be added, edited, or deleted (if not in use)

      • Admin > Programs

        • Notifications can be set up to send to the “In Basket” pool recipient type

  • Clinician

    • Clinician can search and select one or more In Basket pool recipients for a notification during enrollment

    • Clinician can update the In Basket pool recipient from the dashboard post-enrollment

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