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We strongly advise you to review your device manual before using this guide. Device manufacturers may update product information without informing device partners. Your manual should be your primary source of information, and this guide should only be used as a supplement. |
About the Device
The A&D UC-352BLE is a premium wireless weight scale with a capacity of up to 450 pounds – it automatically records and tracks measurements via a mobile app to enable trending and sharing.
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We urge users to consult the “Safety Information” section of the A&D UC-352BLE user manual before using their scale for the first time.
How to Connect
This scale uses Bluetooth® wireless connectivity to communicate with a receiver device. At the end of measurement, the measurement data is sent from this scale to the receiver device. The following videos and tutorials will help you understand how to pair the device. We’ll also share some steps to troubleshoot as well.
Pairing the A&D UC-352BLE Weight Scale
Before you Begin
Make sure your mobile device is up-to-date! Check your settings and install all outstanding updates. You can choose not to do this; however, you may have problems pairing the device. Think about it like servicing your car before a long trip.
Get close! You must ensure the A&D UC-352BLE Weight Scale is close to your phone. We suggest you place them beside each other.
Connecting a Device to HealthBridge
You must pair the devices to create a connection between your device and the HealthBridge application. To do this, follow these simple steps.
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When ready to measure weight, place your scale on a flat, hard floor.
Usage Tips
Please review these tips before beginning to pair your device.
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With HealthBridge open, click on the measurement device related to your device. We’re pairing a weight scale in this case, so select “Connect Weight Scale.”
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Next, select A&D UC-352BLE “UC-352BLE” from the device list.
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Following the directions in the HealthBridge application, press and hold the pairing buttons until you hear two beeps, and the front of the scale displays a “Pr” and a Bluetooth icon. Continue to follow the directions within HealthBridge to be guided through taking your weight measurement.
Video Guide
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Troubleshooting
For the best results…
HealthBridge will receive your measurements as long as the application is open in the foreground, or background, of your smartphone (meaning not the active application you’re using, but not swipped closed) and the device is within close proximity to your phone. Should you encounter any issues, we suggest you sit near your mobile phone and open the HealthBridge application for the best results. This will ensure a strong BLE connection to the phone, and HealthBridge is open to receive your readings.
Update! Make sure you update your mobile device.
The application provided by your care team must be open on your smartphone. It does not need to be in the foreground but must be open. If you’re unsure what it means to have an application open in the background, the best practice is to open your application while taking your weight.
Get close! If the A&D UC-352BLE is too far from the device, the signal will weaken, and the broadcast will fail.
You can only use this A&D UC-352BLE with the HealthBridge application. Do not install another application that may attempt to collect data from this device. Please do not pair your blood pressure cuff weight scale with another device. Only use it on your primary smartphone, using the application provided by your care team.