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Info

We strongly advise you to review your device manual before using this guide. Device manufacturers may update product information without informing device partners. Your manual should be your primary source of information, and this guide should only be used as a supplement.

About the Device

The Zewa 21300 Wireless Smart Scale uses Bio-impedance Analysis (BIA) technology. A small amount of weak current flows through the human body to detect the bio-impedance and estimate body fat and heart rate. The electrical current is small and may not be felt.

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We urge users to consult their Zewa 21300 user manual before using their scale for the first time.

Contraindications

When reviewing your Zewa manual, you will notice a section called Contraindications. A “contraindication” is “a condition or circumstance that suggests or indicates that a particular technique or drug should not be used in the case in question.” According to the Zewa manual,

  • “This device is contraindicated for any female subject who may be suspected of, or is pregnant. Besides provided inaccurate readings, the affects of this device on the fetus are unknown.”

  • “This device is contraindicated for any person who is connected to a wearable or implantable electronic device or instrument such as a pacemaker or defibrillator.”

How to Connect

The following videos and tutorials will help you understand how to pair the device. We’ll also share some steps to troubleshoot as well.

Pairing the Zewa 21300 Wireless Smart Scale

Before you Begin

  1. Make sure your mobile device is up-to-date! Check your settings and install all outstanding updates. You can choose not to do this; however, you may have problems pairing the device. Think about it like servicing your car before a long trip.

  2. Get close! You must ensure the Zewa 21300 Wireless Smart Scale is close to your phone. We suggest you place them beside each other.

Connecting a Device to HealthBridge

You must pair the devices to create a connection between your device and the HealthBridge application. To do this, follow these simple steps.

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After unboxing your scale, please flip it over and remove the red tag near the battery compartment. If you cannot pull it free, you may need to remove the battery cover and the battery. To remove the cover, slide it down to unlock.

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Once this is removed, place your scale on a flat, hard floor.

Usage Tips

Please review these tips before beginning to pair your device.

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  • Now, step on your scale to turn it on. The scale should display the Bluetooth symbol

    image-20240117-161554.png

    You can then step off. The device should pair seamlessly and require no pairing codes or action from you.

  • If you have previously used your monitor, those readings will be uploaded to HealthBridge. If you’re taking a reading for the first time, follow the instructions below to measure your blood pressure properly.

Video Guide

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Troubleshooting

For the best results
HealthBridge will receive your measurements as long as the application is open in the background of your smartphone (meaning not the active application you’re using, but not swipped closed) and the device is within close proximity to your phone. Should you encounter any issues, we suggest you sit near your mobile phone and open the HealthBridge application for the best results. This will ensure a strong BLE connection to the phone, and HealthBridge is open to receive your readings.

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