About the Device
The Accu-Chek Guide Me is a popular meter “intended to quantitatively measure glucose in fresh capillary whole blood from the fingertip, palm, and upper arm as an aid in monitoring the effectiveness of glucose control.”
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Please review the product information for safety guides and a quick start guide to learn how to use the Accu-Chek Guide Me.
How to Connect
The Accu-Chek Guide Me can be connected with HealthBridge; however, it can be confusing due to a similarly named product. The following video and tutorial will help you understand how to pair the device. We’ll also share some steps to troubleshoot as well.
Pairing
Before you Begin
Make sure your mobile device is up-to-date! Check your setting and install all outstanding updates. You can choose not to do this; however, you may have problems pairing the device. Think about it like servicing your car before a long trip.
Make sure your Accu-Chek Guide Me has the correct date and time!
Turn over your Accu-Chek Guide Me and write down the pin found on the back of the device. You will need to enter this during pairing.
Get close! You will need to ensure the Accu-Chek Guide Me is close to your phone. We suggest you place them beside each other.
Start Paring
Open HealthBridge and click “Connect Glucose Meter.”
Select “My Glucose Meter Isn’t LIsted.” Do not select Accu-Chek Guide.
Once HealthBridge says “Pairing,” hold down the left and right arrows on the Accu-Chek Guide Me. The arrows must be pressed at the same time. Hold them down until a circular icon appears on the screen.
When prompted, enter the PIN found on the back of the Accu-Chek Guide Me and click “OK.”
Once paired, complete the reading, and the data will sync to HealthBridge.
Video Tutorial
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https://youtuwww.youtube.be/AWKU3nTXNpscom/watch?v=qKUys1P19aM
Troubleshooting
Update! Make sure you update your mobile device.
Make sure your Accu-Chek Guide Me has the correct date and time!
Get close! Place your mobile device beside the Accu-Chek Guide Me. If the two are too far apart, the signal will be too weak, and pairing will fail.
Reboot and try again. Close the HealthBridge app, and reboot your mobile device.
If paring fails, turn off the Accu-Chek Guide Me, select “Try Again” in HealthBridge, and press the Left/Right arrows simultaneously.