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This article pertains to:
Status
colourBlue
titleLegacy API (V1)
Status
colourGreen
titleInform (v2)

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Sometimes when trying to unsync an App in the marketplace, we've found that it does not actually unsync. Why is that and is there a fix for this?

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This is the result of a browser caching issue when the syncing and unsyncing happens repeatedly within a short period of time. When this happens, the browser automatically redirects the user back to your specified "redirect_uri" parameter without passing a request first to the Validic API. To work around this, you may add a new parameter to your "sync_url", "unsync_url", and "refresh_url" which would differentiate the URLs from the previous ones cached by the browser, for example:

Code Block
GET {ORGANIZATION_ID}/auth/{SOURCE}?user_token={USER_AUTHENTICATION_TOKEN}&format_redirect=json&timestamp={EPOCH_TIME}&redirect_uri={URI}

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