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Automatic data transmission: After the measurement, the monitor will automatically transmit your results via cellular communication to cloud storage. A blinking transmission icon indicates that the data is being sent.
Successful transmission: Once the data is successfully sent, the transmission icon will disappear, and the monitor will turn off automatically.
Transmission failure: If transmission fails, an error message (e.g., E6) will appear. The monitor will attempt to resend the data during the next successful connection.
Handling Cellular Signal Failure (E6 Error)
If your SmartMeter iBlood Pressure Classic encounters an E6 error, it means the device was unable to transmit your data due to a cellular signal issue. Follow these steps to resolve the problem:
Check Signal Strength:
Move to an area with better cellular reception. Make sure you're away from obstacles like large buildings or underground locations that may block the signal.
Wait and Retry:
The monitor automatically attempts to resend your data during the next successful cellular connection. Wait a few minutes and try taking another measurement.
Ensure Proper Device Setup:
Confirm the monitor is functioning correctly with no other visible issues (like low battery). Check that all cables and accessories are securely connected.
Power Cycle the Device:
Turn the monitor off and then back on by pressing the Start/Stop button. Retry the measurement and data transmission.
Contact Customer Support:
If the issue persists, contact SmartMeter customer support for further assistance at 1-844-445-8267.
Your blood pressure data will be stored on the device and automatically transmitted once the cellular connection is restored, ensuring no data is lost.
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Troubleshooting and Error Codes
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