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What you may not know is that the implementation of the Dexcom intraday data includes some things that are worth calling out to ensure that you are properly capturing all possible data for your patients.
Regional Servers
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The API credentials needed are different for the two servers so you’ll want to evaluate your user base to determine whether you need API keys setup for Dexcom US, Dexcom EU, or both. Dexcom must approve clients to use either regional server. It’s up to Dexcom’s discretion on which server(s) a client has access to. |
The Inform Dexcom integration works with the Dexcom US server (for those Dexcom users located in the United States) and the Dexcom EU server (for those Dexcom users that are located in much of the rest of the world, except for Singapore and Japan).
The Inform Dexcom integration defaults to using the Dexcom US server since the majority of our clients and users are US-based. Any user without a country in their Validic user profile will be assumed to be a US user.
A non-US user will receive a marketplace error if they attempt to authorize data sharing when a country code has not been specified in their Validic user profile.
To use the Dexcom EU server, a country must be specified in each user’s Validic user profile.
Specifying a non-US country in the user profile will direct the user to the Dexcom EU server for authorization and data syncing.
Therefore, if you intend to use the Dexcom EU server, you must have Dexcom EU API credentials from Dexcom AND you must specify a non-US country code when provisioning users in Inform. Any non-US users that are already provisioned in Inform must be updated to include the correct non-US country code.
Historical Data
Validic captures a maximum of 7 days of Dexcom historical data. This would be the 7 days prior to the Dexcom user first syncing to Validic. While Dexcom may be able to have more than 7 days of historical data, Validic chose to only pull in 7 days due to the sheer volume of intraday data that would have to be captured, stored, and then made available in the Inform API.
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