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You must have adequate permissions to set up a new program. |
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Navigate to the Events/Actions page within the Impact program
Click the + NEW EVENT button
Select the Event Type
Reading - event based on device reading(s) or lack of reading(s)
Select the Measurement Type
Select the Trigger Type
Trigger Types
Individual and Average Reading Limit: eg. If post-meal blood glucose is less than 140 mg/dL...
Adherence (Reading Count): eg. If blood glucose is measured less than 2 times over 2 days...
Gain/Loss (weight only): eg. If weight gain is more than 3 lbs in 24 hours...
Additional Event Options
Available in Program
Toggle on the “available in program” option to enable the event to make it available for new program enrollments, note that the event will be inactive until an action is added.
Click “Save” to add the event.
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Select a Frequency (only available for certain trigger types)
Available options are:
Every time
At most once per day
Depending on the communication method selected, additional content options and message options will be available.
Subject and message content should adhere to your organization’s content guidelines.
Participant messaging (email and SMS) is sent via an insecure method. Do not include personally identifiable information (PII) or protected health information (PHI) in this content.
Update additional Action options as desired.
Available in Program: the Event/Action is active and available for newly enrolled program participants.
Priority (if available): certain communication methods support a priority flag. This is used for system alerts and certain provider notifications, and will designate a priority flag to the particular action.
Required: notification the action is required for all newly enrolled program participants. Required notifications actions can NOT be disabled by the clinician during the enrollment or from the clinician dashboard.
Required actions (notifications) are assigned to the reviewing clinician (reviewer) and cannot be disabled. If another clinician takes over reviewing clinician ownership for the participant, required notifications will be transferred to the new reviewing clinician. Other clinicians (observing clinicians) can opt in to these notifications optionally from the clinician dashboard for the respective participant.
Click SAVE button. The Event/Action (notification) will now be available for new program enrollments.
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Note that you can only enable a single Action per Event currently. |
5. Configure Program Content
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