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You must have adequate permissions to set up a new program. |
Roles that can set up and edit programs:
Program Admins
1. Log in to Impact RPM Admin Module
The program Admin Module allows you to set up and manage all programs for your account or organization.
To set up your first program, click the + CREATE PROGRAM button to launch the program configuration workflow.
2. Configure the Program
Enter a Program Name: the program name will be visible to Impact users and program participants. Program names must be unique.
Add a Program Description: this is a great place to state the purpose and goals of a program. The program description is visible to the clinical user when enrolling a participant into the program.
Select the Organization(s) for which this program will be available by checking the box next to the desired organization or organizations. This will make the program available to clinical users in the selected organization (for enrolling participants into the program).
Select Measurement Type(s) for the program. At least one measurement type is required to continue the program setup. You may select as many measurement types as needed to support your program (Using Multiple Measurement Types within a Program).
3. Create Program Goals
In this step, you will set up goals for your RPM program.
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Disabling this option for a goal in a live program will only apply to new program enrollments. The goal will still continue to be enabled for previously enrolled participants, even if disabled.
4. Configure Events/Actions (Notifications)
In this step, you will set up notifications for your RPM program.
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Enabled: the notification is active and enabled by default for all enrolled program participants. Can be disabled by clinical user during enrollment.
Required: notification is active and required for all enrolled program participants. Required notifications can NOT be disabled during the enrollment or participant management process.
Priority (if available): certain platform integrations map a priority notification trigger to Impact notifications. This is used for provider notifications; if available, this will add a priority flag to the notification.
Select a Measurement type that will trigger the notification.
Examples:
Blood pressure -- systolic
Weight -- BMI
Select a Trigger type
Examples:
Individual reading limit
Select a Communication method designating who is to be notified when the notification is triggered.
Available options are:
Clinical user via secure messageClinician
Send a secure message to a reviewer (EHR Messaging)
Send a secure message to an In Basket
Pool (EHR Messaging to a recipient group)
Send a text message to a reviewer (requires this information via SSO - not widely used)
Send an email to a reviewer (requires this information via SSO - not widely used)
Send an email to a clinician distribution list
System alert
Participant via
Send a text message
Participant via email
- Participant via secure message
to the participant
Send an email to the participant
Send a secure message to the participant (if available)
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Not all communication options may be available to you depending on your organization's configuration. To enable additional communication methods please contact your Validic Account Manager. |
Select a Frequency (only available for certain trigger types).
Examples:
Every time
At most once per day
Add a notification subject. Subject content should adhere to your organization’s content guidelines.
Add a notification message (if available). Message content should adhere to your organization’s content guidelines.
For each notification, toggle Required, Priority, and Enabled (active), as desired.
Click SAVE button. The notification will now be available for new enrollments.
5. Configure Program Content
In this step, you will add the content that is displayed during clinician and participant enrollment. This content will likely be generated from multiple departments in your organization such as legal, clinical, and support services.
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