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Enter a Program Name: the program name will be visible to Impact users and program membersparticipants. Program names must be unique.
Add a Program Description: this is a great place to state the purpose and goals of a program. The program description is visible to the clinical user when enrolling a member participant into the program.
Select the Organization(s) for which this program will be available by checking the box next to the desired organization or organizations. This will make the program available to clinical users in the selected organization (for enrolling members participants into the program).
Select Measurement Type(s) for the program. At least one measurement type is required to continue the program setup. You may select as many measurement types as needed to support your program (Using Multiple Measurement Types within a Program).
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Click the CREATE GOAL button to add a goal to the program.
Select the measurement type for the goal (i.e., Weight, Blood Glucose [any, pre-meal, post-meal], Blood Pressure, etc).
Select the goal type
Average reading limit (Average Threshold)
Individual reading limit (Threshold)
Average reading range (Average Threshold)
Individual reading range (Threshold)
Reading count (Adherence)
Configure the goal
Example: keep all blood glucose readings between 90 - 150 mg/dL
Example: keep all systolic blood pressure levels less than 125 mmHg
Set clinician options
Goal customization:
Clinician can edit - clinician will be able to edit the goal for the memberparticipant
Clinician cannot edit - goal will be "locked," and clinician will not be able to edit
Goal usage
Clinician can disable - clinician will be able to disable the goal
Clinician cannot disable - goal is "required," and the clinician will not be able to disable
Click SAVE. The goal will now be enabled for new program enrollments if the "Available in program" toggle is enabled.
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Disabling this option for a goal in a live program will only apply to new program enrollments. The goal will still continue to be enabled for previously enrolled membersparticipants, even if disabled.
4. Configure Notifications
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Enabled: the notification is active and enabled by default for all enrolled program membersparticipants. Can be disabled by clinical user during enrollment.
Required: notification is active and required for all enrolled program membersparticipants. Required notifications can NOT be disabled during the enrollment or member participant management process.
Priority (if available): certain platform integrations map a priority notification trigger to Impact notifications. This is used for provider notifications; if available, this will add a priority flag to the notification.
Select a Measurement type that will trigger the notification.
Examples:
Blood pressure -- systolic
Weight -- BMI
Select a Trigger type
Examples:
Individual reading limit
Select a Communication method designating who is to be notified when the notification is triggered.
Available options are:
Clinical user via secure message
In Basket pool via secure message (if available)
Member Participant via text message
Member Participant via email
Member Participant via secure message (if available)
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In this step, you will add the content that is displayed during clinician and member enrollmentparticipant enrollment. This content will likely be generated from multiple departments in your organization such as legal, clinical, and support services.
Clinician content (English only): content seen by the enrolling clinical user, typically a care manager. Clinician content will always be in English even for multi-language programs.
Member Participant enrollment content: content that guides program members participants (patients) through the enrollment and device connection process.
Member Participant email content: member participant-facing content for enrollment and un-enrollment emails.
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Once a program is created and added to an organization, clinical users will be able to enroll members participants into that program.