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https://youtuwww.youtube.be/AWKU3nTXNpscom/watch?v=qKUys1P19aM
Troubleshooting
Update! Make sure you update your mobile device.
Make sure your Accu-Chek Guide Me has the correct date and time!
Get close! Place your mobile device beside the Accu-Chek Guide Me. If the two are too far apart, the signal will be too weak, and pairing will fail.
Reboot and try again. Close the HealthBridge app, and reboot your mobile device.
If paring fails, turn off the Accu-Chek Guide Me, select “Try Again” in HealthBridge, and press the Left/Right arrows simultaneously.