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Impact now supports the ability to send provider-side notifications to In Basket Pools. This functionality is available for Epic customers and must be enabled within the Impact Account (please reach out to your Validic implementation specialist representative if interested). In Basket pool recipients can be added within Impact Admin (the pool must also be added in Epic), In Basket pool notifications can be added and configured within a program, and clinicians can then search and select the desired pool recipient for the notification during enrollment (and update from the dashboard after enrollment).
Admin
IB pool recipient management
Admin > In Basket Pools
Pools can be added, edited, or deleted (if not in use)
Admin > Programs
Notifications can be set up to send to the “In Basket” pool recipient type
Clinician
Clinician can search and select one or more In Basket pool recipients for a notification during enrollment
Clinician can update the In Basket pool recipient from the dashboard post-enrollment
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